Wednesday, September 1, 2010

Kudos are in order!

Yes, this is a wedding and event related blog, but we also teach etiquette, and I just had to take this opportunity to share a shout out!  This past week, my husband and I chose to have a meal at our local Outback restaurant in Herndon, VA -- WOW, what a fabulous experience! 

We love to frequent Outback because we really love the margs and the menu, but on this particular visit, we loved the staff as well.  In fact, it was the staff that made such a fabulous impression -- here's what happened ...

As we arrived, we were warmly greeted by Tyler, who welcomed us and promptly showed us to our seating area ... right on Tyler's heels was Danielle, ready and waiting to take our drink order (of course, we obliged! :-)  OK, two staff people and not one of them said, "How are you guys tonight?" (Which you all know is one of my pet peeves!)  No, their training at the ready, they were polite and the service was fabulous, which made for an extra-special dining experience for Hubby and me.

We were also fortunate enough to be visited by one of the restaurant managers, Jackie, and it was a real treat to share our kudos with her, and to thank her for taking the time to pass along great manners to the restaurant's employees.  Of course, she beamed from ear to ear, as any self-respecting mother hen manager would do! :-)

So, if you wish to have an exceptional dining experience, may I highly recommend an evening out to the Outback in Herndon -- you'll be glad you did!

Kudos, Outback!

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